Endres, Al. <br/><br/>
Implementing Juran's road map for quality leadership:  Benchmarks and results/ 
Al Endres 
 - New York:  John Wiley,  c2000 
 - 218 p.;  24 cm. 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>471296198  $ 36.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management<br/>Total quality control
<br/><br/><label>Dewey Class. No.: </label>658.4013