TY  - SER
AU  - Fedor,Donald B
AU  - Ghosh,Soumen
TI  - Advances in the management of organizational quality: an annual series of quality related theory and research papers
SN  - 07623
U1  - 658.4013 
PY  - 1996///
CY  - Greenwich
PB  - Jai Press
KW  - Total quality management
KW  - Total quality control
ER  -