TY  - BOOK
AU  - Omachonu Vincent K.
AU  - Ross,Joel E.
TI  - Principles of total quality
SN  - 0749417145
U1  - 658.562 
PY  - 1995///
CY  - London
PB  - Kogan Page
KW  - Total quality management
KW  - United States
KW  - Benchmarking (Management)
KW  - Quality control
KW  - Standards
KW  - Process control
N1  - Includes index
ER  -