TY - BOOK AU - Zeller,H.J. TI - The best on quality: targets, improvement, systems SN - 3446152415 SN - 0936160X U1 - 658.562 PY - 1988///-1989 CY - Munchen PB - Hanser KW - Quality control KW - Total quality management KW - Quality assurance N1 - Library has 2 vols; Vol. 1 - Year book of international academy for quality, 1988 -- Vol. 2 - Book series of international academy for quality, 1989 ER -