TY - BOOK AU - Schulman,Donniels TI - Shared services: adding value to the business units SN - 0471316210 U1 - 658.402 PY - 1999/// CY - New York PB - John Wiley KW - Shared services (management) KW - Reengineering (Management) KW - Decentralization in management N1 - Includes index ER -