TY - BOOK AU - Lamprecht,James L. TI - ISO - 9000 implementation for small business SN - 0873893506 U1 - 658.562 PY - 1996/// CY - Mil Waukee PB - ASQC Quality Press KW - ISO 9000 series standards KW - Quality control KW - Standards KW - Small business KW - Management KW - ISO 9001 standard KW - ISO 9002 standard KW - Quality assurance N1 - Includes index ER -