Bench marking: a signpost to excellences in quality and productivity/
Bengt Karlof and Svante Ostblom; translated by Alan J. Gilderson
- New York: John Wiley, c1993
- 197 p.; 21 cm.
Includes index
Bibliography: p. 188
0471941808 $ 23.95
Benchmarking (Management) Total quality management Quality control Quality of products