TY  - BOOK
AU  - Kanji,Gopal K.
AU  - Asher,Mike
TI  - Total quality management process: a systematic approach 
SN  - 8185985243(pbk.)
U1  - 658.562 
PY  - 1993///
CY  - Madras
PB  - Productivity Press
KW  - Total quality management
KW  - Problem solving
KW  - Quality control
KW  - Quality of products
N1  - Includes index; Bibliography: p. 171-182
ER  -