Basic, Skills training: a guide to preparing employees for quality improvement - Weaver, Marcia 1954- (New York: Quality resources, 1996)
Includes index.
At the head of the title: empowering employees through
Keywords: Total quality mangement -- Study and teaching -- Handbooks manuals, etc; Pioneer Electronics technology, Inc. -- Employees -- Training of case studies; Toro company -- Employees -- training of -- Case studies