TY  - BOOK
AU  - HO,Samuel K
TI  - T & M an integrated approach: implementing total quality through Japanese 5 - S and ISO 9000
SN  - 0749415614
U1  - 658.562 
PY  - 1995///
CY  - London
PB  - Kegan Page
KW  - Total quality management
KW  - ISO 9000 series standard
KW  - Quality control
KW  - Quality circles
KW  - Problem solving
N1  - Including bibliographical references and index
ER  -