TY - BOOK AU - Panwar,Upendra Singh AU - Kumar,Raj AU - Ray,Nilanjan TI - Handbook of research on promotional strageties and consumer influence in the service sector SN - 9781522501435 U1 - 658.82 23 PY - 2016/// CY - Harshey, Pa. PB - Business Science Reference (an imprint of IGI Global) KW - Service industries KW - Management KW - Technological innovations KW - Consumer behavior N1 - Includes bibliographical references and index ER -