TY  - BOOK
AU  - Halpin,James F.
TI  - Zero defects: a new dimension in quality assurance
U1  - 658.562 
PY  - 1966///
CY  - New York
PB  - McGraw-Hill
KW  - Quality assurance
KW  - Motivation (Psychology)
KW  - Employee motivation
N1  - Includes index
ER  -