Total quality management/ 
 TQM 
Dale H. Besterfield...[etal.] 
 - New Jersey:  Prentice-Hall,  c1995 
 - 445 p.;  23 cm. 
<br/><br/> Includes index 
<br/><br/>Bibliography: p. 439-440 
<br/><br/><label>ISBN: </label>0130306517  $ 72.50 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management<br/>Process control--Statistical methods<br/>Reliability (Engineering)
<br/><br/><label>Dewey Class. No.: </label>658.562