TY - BOOK AU - Seelye,Richard S. AU - Moody,O.William TI - The selling starts when the customer says no: the 12 thought sells and how to overcome them SN - 1557384460 U1 - 658.81 PY - 1993/// CY - Chicago PB - Probus Pub. KW - Selling KW - Sales management KW - Customer relations N1 - Includes index ER -