Peeru Mohamed, H. <br/><br/>
Customer relationship management/ 
H. Peeru Mohamed and A. Sagadevan 
 - New Delhi:  Vikas Pub. House,  2002 
 - xiii, 224 p.;  23 cm. 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>8125912053 (pbk)  Rs. 180.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations--Management<br/>Relationship marketing<br/>Customer services--Management
<br/><br/><label>Dewey Class. No.: </label>658.812