TY  - BOOK
AU  - Grover,Varun
AU  - Kettinger,William J.
TI  - Process think: winning perspectives for business change in the information age
SN  - 1878289683
U1  - 658.40621 
PY  - 2000///
CY  - Hershey, USA
PB  - Idea Group Pub.
KW  - Organizational change
KW  - Management
KW  - Information technology
N1  - Includes bibliographical references and index
ER  -