TY - BOOK AU - Roberts,Lon TI - Process reengineering the key to achieving break through success SN - 0873892747 U1 - 658.4063 PY - 1994/// CY - New Delhi PB - Tata McGraw-Hill Education KW - Organizational change KW - Organizational effectiveness KW - Quality control KW - Industrial organization KW - Production planning N1 - Includes bibliographical reference and index ER -