TY - BOOK AU - Burkan,Wayne C. TI - Wide - angle vision: beat your competition by focusing and frings competitions, lost cutorers and rogue employees SN - 0471134163 U1 - 658.8 PY - 1996/// CY - New York PB - John Wiley KW - Consumer satisfaction KW - Competition KW - Employee selection N1 - Includes bibliographical references ER -