TY - BOOK AU - Buchel,Bettina S.T. TI - Using communication technology SN - 0333929500 U1 - 658.4038 PY - 2001/// CY - New York PB - Palgrave KW - Information technology KW - Communication KW - Technological innovations KW - Organization N1 - Includes index; Bibliography: p. 167-181 ER -