TY - BOOK AU - Saxena,Rajan TI - Marketing management SN - 007047401X U1 - 658.8 PY - 2002/// CY - New Delhi PB - Tata McGraw-Hill Education KW - Marketing KW - Management KW - Product Management KW - India KW - Consumer satisfaction N1 - Includes index; Bibliography: p. 640-660 ER -