TY - BOOK AU - Campanella,Jack ED - American Society for Quality TI - Principles of quality costs: principles, implementation and use SN - 087389443X U1 - 658.5 PY - 1999/// CY - Wisconsin PB - ASQ Quality Press KW - Quality control KW - Costs KW - Case studies KW - Service industries KW - Quality control - Costs KW - Manufactures N1 - Includes index; Reprinted of 3rd ed. pub. in 1969 by John Wiley ER -