Cleland, Alan S., 1939-

The market value process : bridging customer and shareholder value / Alan S. Cleland and Albert V. Bruno - San Francisco : Jossey-Bass, c1996 - xxv, 244 p. : ill. ; 25 cm. - The Jossey-Bass business & management series .

Includes index

0787902756 : USD 35.95


Strategic planning
Marketing
Consumer satisfaction
Corporations--Valuation

658.8