TY  - BOOK
AU  - Swanson,Richard A.
TI  - Analysis for improving performance: tools for diagnosing organizations and documenting work place expertise
U1  - 658.314 
PY  - 1994///
CY  - San Francisco
PB  - Berrett - Koehler
KW  - Performance standards
KW  - Task analysis
KW  - Personnel management
N1  - Includes index; Bibliography: p. 273-277
ER  -