TY  - BOOK
AU  - Burton,John
AU  - Dukes,Frank
TI  - Conflict: practices in management, settlement and resolution
SN  - 0333521403 (Pbk)
U1  - 658.315 
PY  - 1990///
CY  - Hound mills
PB  - Macmillian Press
KW  - Industrial relations
KW  - Personnel management
KW  - Conflict management
N1  - Includes index; Bibliography: p. 210-220
ER  -