TY - BOOK AU - Baer,Walter E. AU - American Management Association TI - Grievance handling: 101 guides for supervisors SN - 0814452132 U1 - 658.3155 PY - 1970/// CY - New York PB - American Management Association KW - Greivance procedures KW - Personnel management KW - Collective labor agreements N1 - Includes index; Bibliograph: p. 269-276 ER -