Zwell, Michael <br/><br/>
Creating a culture of competence/ 
Michael Zwell 
 - New York:  John Wiley & sons,  c2000 
 - viii, 344 p.;  25 cm. 
<br/><br/> Includes index 
<br/><br/>Bibliography: p. 337-338 
<br/><br/><label>ISBN: </label>0471350745  $ 35.93 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management<br/>Performance standards<br/>Interpersonal relation
<br/><br/><label>Dewey Class. No.: </label>658