Gatiss, Gordon F. <br/><br/>
Total quality management:  a total quality approach/ 
Gordon F. Gatiss 
 - London:  Cassell,  1996 
 - xii, 158 p.;  23 cm. 
 - Management skills series .
<br/><br/><label>ISBN: </label>0304337951  $. 12.99 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management<br/>Management<br/>Total quality management in human service<br/>Total quality control
<br/><br/><label>Dewey Class. No.: </label>658.01