TY  - BOOK
AU  - Smith,Gerald F.
TI  - Quality problem solving
SN  - 8120316894
U1  - 658.3 
PY  - 2000///
CY  - New Delhi
PB  - Prentice-Hall of India
KW  - Problem solving
KW  - Total quality management
KW  - Decision-making
N1  - Includes index
ER  -