TY - BOOK AU - Brelsford,Harry M. ED - Microsoft Corporation TI - Connecting to customers: strategies and solutions for growing your business online SN - 8120322940 : U1 - 658.872 PY - 2002/// CY - New Delhi PB - Prentice-Hall of India KW - Electronic commerce KW - Management KW - Business enterprises KW - Communication systems N1 - Glossary : p. 203-209; Includes index ER -