Hanna, Mark, 1960- Integrated operations management : adding value for customers / Mark Hanna [and] W. Rocky Newman - New Delhi : Prentice-Hall of India, c2001 - xxii, 753 p. : ill. (col.) ; 26 cm. Glossary : p. G-1-G-10 Includes index ISBN: 8120321731 (pbk.) : Rs. 525.00 Subjects--Topical Terms: Industrial managementProduction management Dewey Class. No.: 658.812