TY  - BOOK
AU  - Ryan,Kathleen D.
AU  - Oestreich,Daniel K.
AU  - Orr,George A., III
TI  - The courageous messenger: how to successfully speak up at work
SN  - 0787902683
U1  - 650.1 
PY  - 1996///
CY  - San Francisco
PB  - Jossey-Bass
KW  - Communication in organization
KW  - Interpersonal communication
KW  - Management
KW  - Employee participation
KW  - Courages
KW  - Assertiveness (Psycohology)
N1  - Includes index
ER  -