Creating value in financial services : strategies, operations and technologies / edited by Edward L. Melnick ... [et al.] - Boston : Kluwer Academic Publishers, c2000 - xxi, 484 p. : ill. ; 24 cm. ISBN: 0792385721 : Rs. 225.00 Subjects--Topical Terms: Financial services industry--Management Dewey Class. No.: 332.1068