Risk and crisis communication in Europe : towards integrating theory and practice in unstable and turbulent times /
edited by Audra Diers-Lawson, Andreas Schwarz, Florian Meissner, Silvia Ravazzani.
- New York : Routledge, 2025.
- 1 online resource.
- Routledge research in communication studies .
Part 1: An evolving field -- Risk and crisis communication in Europe -- Chapter 1: A multi-motive risk communication model for "making" crisis preparedness / Mats Eriksson -- Chapter 2: Marrying crisis preparation and strategic planning: Definitions and challenges in business practice / Albena Björck and Maya Gadgil -- Chapter 3: "Sharing is preparing": The role of information-sharing in collective crisis sensemaking during the July 22 terror attack in Oslo / Hogne Lerøy Sataøen -- and Helge Renå -- Chapter 4: A caring framework for crises and disasters / Amalia Triantafillidou and Prodromos Yannas -- Chapter 5: The agents of resilience: generativity and durability of digital platforms in crisis-to-crisis transition / Gregory Asmolov -- Chapter 6: Bridging theory and practice through crisis simulation: A framework designed to address the current development of risk assessment and crisis communication in Romania / Corina Buzoianu and Monica Bîră -- Chapter 7: Coordination in multi-crises: The German aviation industry / Carolin Köppel and Janina Klingelhöfer -- Chapter 8: The Arcadia crisis postmortem: Lessons learned for the fashion industry in stakeholder relationship management and value co-creation / Sophie Johnson -- Chapter 9: Managing a legitimacy crisis: Airline sensemaking in the context of flight shame / Silvia Ravazzani, Carmen Daniela Maier, Irene Pollach -- Part 2: Lessons learned from COVID-19 for risk and crisis communication in Europe -- Chapter 10: Translating research to practice: Identifying best practice in pandemic communication / Audra Diers-Lawson -- Chapter 11: Communication inequality of ethnic groups in public health crisis: State of the art and model of community-based crisis response / Hui Zhao and Jesper Falkheimer -- Chapter 12: How to do evidence-informed risk communication during an emergency: Experiences from a pandemic / Ben Duncan -- Chapter 13: The role of culture in risk and crisis communication management: The case of Switzerland and the governmental communication during the COVID- pandemic / Albena Björck and Fabienne Farner -- Chapter 14: The Finnish government's strategic ambiguity in COVID-19 pandemic communication: A case study / Matias Lievonen, Chiara Valentini, Mark Badham -- Chapter 15: The COVID-19 pandemic in the Polish and British media: A content analysis / Stanisław Jędrzejewski, Krzysztof Kuźmicz, and Gavin Rae -- Chapter 16: Information seeking repertoires in migrant-dense Swedish suburbs during the COVID-19 pandemic / Bengt Johansson, Sofia Johansson, and Marina Ghersetti -- Chapter 17: Understanding what is at stake: Challenges and opportunities for corporate communication during the COVID-19 crisis / Christine Buse, Florian Meissner, Holger Sievert -- Chapter 18: Internal crisis communication and the COVID-19 pandemic: Heading towards a new future? / Silvia Ravazzani, Alessandra Mazzei, Alfonsa Butera -- Chapter 19: COVID-19 communication in Portugal: Exploring the relationships between sources of information and citizens' trust in governmental risk and crisis communication / Gisela Gonçalves, Valeriano Piñeiro-Naval, and Bianca Persici Toniolo.
"This timely volume offers an international and cross-disciplinary examination of risk and crisis communication theory and practice in Europe. Placing the rapidly developing field of risk and crisis communication within the context of a Europe in flux - experiencing the amplification of the refugee crisis, Brexit, increasing terrorist attacks, a heightened awareness of the climate crisis, and the COVID-19 pandemic - a cross-continental team of experts explore these developments from a theoretical and practical standpoint. Drawing connections between culture, digital technology, identity, public health, politics and industry, the analysis offers a multitude of perspectives from across the continent and provides ways ahead for the field of risk and crisis communication. This exciting and innovative volume will interest scholars and students of risk and crisis communication, media studies, political communication, public relations, political studies and international relations"--