TY  - BOOK
AU  - Cai,Leon
TI  - Selling in Customer Service: Integrating and Coordinating Service and Selling
SN  - 9781040098592
U1  - 658.8/120688 23/eng/20240717
PY  - 2024///
CY  - Oxford
PB  - Productivity Press
KW  - Customer services
KW  - Customer relations
KW  - BUSINESS & ECONOMICS / Sales & Selling
KW  - BUSINESS & ECONOMICS / Customer Service
KW  - BUSINESS & ECONOMICS / Industries / Service Industries
N1  - Description based upon print version of record
N2  - Despite the fact that there are many books on service improvement and many related to selling skills worldwide, there are few books on how service and selling are integrated and coordinated
UR  - https://www.taylorfrancis.com/books/9781032644066
ER  -