Selling in Customer Service Integrating and Coordinating Service and Selling. [electronic resource] :
- Oxford : Productivity Press, 2024.
- 1 online resource (186 p.)
Description based upon print version of record.
Despite the fact that there are many books on service improvement and many related to selling skills worldwide, there are few books on how service and selling are integrated and coordinated.
Customer services. Customer relations. BUSINESS & ECONOMICS / Sales & Selling BUSINESS & ECONOMICS / Customer Service BUSINESS & ECONOMICS / Industries / Service Industries