TY  - BOOK
AU  - Moore,Christopher W.
TI  - The mediation process: practical strategies for resolving conflict 
SN  - 0787902489 :
U1  - 303.69 
PY  - 1996///
CY  - San Francisco
PB  - Jossey-Bass Publishers
KW  - Mediation
KW  - Conflict management
N1  - Includes bibliographical references and index
ER  -