Moore, Christopher W.,  1947- <br/><br/>
The mediation process :  practical strategies for resolving conflict / 
Christopher W. Moore 
 - 2nd ed. 
 - San Francisco :  Jossey-Bass Publishers,  c1996 
 - xx, 430 p. :  ill. ;  24 cm. 
 - The Jossey-Bass conflict resolution series .
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>0787902489 :  USD 29.95 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Mediation<br/>Conflict management
<br/><br/><label>Dewey Class. No.: </label>303.69