TY  - BOOK
AU  - Anke,Jürgen
TI  - Smart Service Innovation: An Ecosystem Perspective on Organization, Design, and Assessment 
T2  - SpringerBriefs in Information Systems,
SN  - 9783031437700
U1  - 338.47 23
PY  - 2023///
CY  - Cham
PB  - Springer Nature Switzerland, Imprint: Springer
KW  - Service industries
KW  - Business information services
KW  - Technological innovations
KW  - Industrial organization
KW  - Services
KW  - IT in Business
KW  - Innovation and Technology Management
KW  - Organization
N1  - Introduction -- Conceptual Background -- Current Approaches to the Development of Service Systems -- Research Approach -- Summary of Findings -- Discussion -- Conclusion
N2  - This book aims to improve the understanding of smart service innovations. It contributes to evidence-based knowledge about service systems engineering and its embedding in service ecosystems, in particular how existing reference process models can be extended by considering actors, roles, activities and methods. At the same time, it aims to stimulate discussions on how methods from different disciplines can be used and combined for the development of various aspects of Smart Service Systems. Thus, the book offers support for practitioners to better organize and execute SSI projects and to develop internal competencies
UR  - https://doi.org/10.1007/978-3-031-43770-0
ER  -