TY  - BOOK
AU  - Plotnick,Neil
TI  - The IT professional's guide to managing systems, vendors & end users
U1  - 025 
PY  - 2000///
CY  - New Delhi
PB  - Osborne/McGraw-Hill
KW  - Information technology
KW  - Information resources management
KW  - Computer technical support
ER  -