Education and research for marketing and quality management in libraries :  satellite meeting, Quebec, August 14-16 Aout 2001 / 
 Formation et la recherche sur le marketing et la gestion de la qualite en bibliotheque 
edited by Rejean Savard ; published by IFLA 
 - Saur :  K.G. Saur,  2002 
 - x, 326 p. :  ill. ;  22 cm. 
 - IFLA publications  99  0344-6891 ; .
<br/><br/> Articles in English and French 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>35982129X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Libraries--Marketinges<br/>Libraries--Quality controles<br/>Library educationes<br/>Bibliotheques--Marketing--Congres<br/>Bibliotheques--Normes--Congres<br/>Bibliotheques--Qualite--Controle--Congres<br/>Marketing--Congres
<br/><br/><label>Dewey Class. No.: </label>025.1