TY  - BOOK
AU  - Meierhofer,Jürg
AU  - West,Shaun
AU  - Buecheler,Thierry
TI  - Smart Services Summit: Smart Services Creating Sustainability 
T2  - Progress in IS,
SN  - 9783031366987
U1  - 338.47 23
PY  - 2023///
CY  - Cham
PB  - Springer Nature Switzerland, Imprint: Springer
KW  - Service industries
KW  - Business information services
KW  - Industrial Management
KW  - Technological innovations
KW  - Sustainability
KW  - Industrial engineering
KW  - Production engineering
KW  - Services
KW  - IT in Business
KW  - Innovation and Technology Management
KW  - Industrial and Production Engineering
N2  -  This book presents up-to-date descriptions of smart services innovations in industry, supported by new scientific approaches. It summarizes the outcomes of the fourth Smart Services Summit, held in Zurich in October 2022, which primarily focused on how smart services can promote sustainability. As smart services accelerate, new technologies can be leveraged to create new value propositions and business models that deliver tangible sustainability outcomes. This book addresses social, economic and environmental aspects of sustainability in connection with new technologies. It includes contributions on how the quality and value of services are affected by digital technologies, how collaboration affects shared value creation, and how organizations can be enabled to drive digital value creation. Given its scope, the book represents an indispensable guide for practitioners and advanced students alike
UR  - https://doi.org/10.1007/978-3-031-36698-7
ER  -