TY - BOOK AU - Fan,Shaokun AU - Ilk,Noyan AU - Shan,Zhe AU - Zhao,Kexin TI - From Grand Challenges to Great Solutions: Digital Transformation in the Age of COVID-19: 20th Workshop on e-Business, WeB 2021, Virtual Event, December 11, 2021, Revised Selected Papers T2 - Lecture Notes in Business Information Processing, SN - 9783031041266 U1 - 381.142 23 PY - 2022/// CY - Cham PB - Springer International Publishing, Imprint: Springer KW - Electronic commerce KW - Information technology-Management KW - Technological innovations KW - Social media KW - e-Commerce and e-Business KW - E-Business KW - Computer Application in Administrative Data Processing KW - Innovation and Technology Management KW - Social Media N1 - Digital Innovation and Transformation -- Drivers of technological innovation in SMEs during Covid-19 times: an analysis in the Caribbean region using ICONOS Program Database -- Benefits of Business Intelligence Systems and Multiple National Cultures During Covid-19 -- Exploring freelancer attributes with peer endorsements -- Effects of COVID-19 on Critics' Rating Behavior -- E-commerce and Social Media -- A Study Investigating Factors Affecting User Ratings in Mobile Games -- An Insight into Social Media Continuance Use: through Systematic Literature Review -- An Empirical Study of Brand Concept Recall as a Predictor of Brand Loyalty for Dyson -- Pixel Importance: The Impact of Saturation and Brightness on the Spread of Information on Social Media. N2 - This book constitutes revised selected papers from the 20th Workshop on e-Business, WeB 2021, which took place virtually on December 11, 2021. The purpose of WeB is to provide a forum for researchers and practitioners to discuss findings, novel ideas, and lessons learned to address major challenges and map out the future directions for e-Business. The WeB 2021 theme was "From Grand Challenges to Great Solutions: Digital Transformation in the Age of COVID-19." The 8 papers included in this volume were carefully reviewed and selected from a total of 24 submissions. The contributions are organized in topical sections as follows: digital innovation and transformation, and e-commerce and social media UR - https://doi.org/10.1007/978-3-031-04126-6 ER -