TY  - GEN
AU  - Ravindran, A. Ravi
AU  - Griffin, Paul M. 
AU  - Prabhu Vittaldas V. 
TI  - Service Systems Engineering and Management
SN  - 9780367847104
U1  - R.R. 658 23rd ed. 
PY  - 2020///
CY  - Boca Raton
PB  - CRC Press
KW  - Industrial management
KW  - Managerial science
N1  - Includes index
ER  -