Dickens, Paul Quality and excellence in human services / Paul Dickens - Chichester : Wiley, c1994 - x, 205 p. : ill. ; 23 cm. - The Wiley series in clinical psychology . Includes bibliographical references and index ISBN: 0471940542 (pbk.) : USD 24.70 Subjects--Topical Terms: Total quality management in human services Dewey Class. No.: 361.00683