TY  - BOOK
AU  - Rosengren,William R.
AU  - Lefton,Mark
TI  - Organizations and clients: essays in the sociology of service 
SN  - 0675093147 (pbk.) :
U1  - 301.158 
PY  - 1970///
CY  - Columbus, Ohio
PB  - Charles E. Merrill
KW  - Organizational sociology
KW  - Associations, institutions, etc
ER  -