Viardot, Eric <br/><br/>
Introduction to information-based high-tech services/ 
Eric Viardot 
 - Boston:  Artech house,  c1999 
 - xiv, 182 p.;  24 cm. 
<br/><br/><label>ISBN: </label>0890066477  USD 70.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Computer technical support<br/>High technology industries--Customer services<br/>Electronic information resources
<br/><br/><label>Dewey Class. No.: </label>621.390688