TY - BOOK AU - Maran,K. AU - Raja,K. AU - Praveen Kumar,T. TI - Total quality management SN - 817874029X (pbk.) U1 - 658.562 23 PY - 2014/// CY - Chennai PB - Eswar Press KW - Total quality management KW - Quality control KW - Costs KW - Quality assurance N1 - Includes bibliographical references and index ER -