Bhome, Shraddha M. <br/><br/>
Customer relationship management :  ... a theory and practice to manage and retain customers / 
by Shraddha M. Bhome and Amarpreet Ghura 
 - Kolkata :  International Book House ,  2014 
 - xxxiv, 268 p. :  ill. ;  24 cm. 
<br/><br/><label>ISBN: </label>9789381335963(pbk.)  Rs. 325.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations--Management
<br/><br/><label>Dewey Class. No.: </label>658.812