Managing the Public's Trust in Non-profit Organizations [electronic resource] /
by Christopher D.B. Burt.
- New York, NY : Springer New York, 2014.
- 1 online resource (XVII, 65 p. 1 ill.)
- SpringerBriefs in Psychology, 2192-8363 .
Trust and Donating Money -- Understanding your Donor's Trust in your Charity -- Improving Charity Efficiency and Accountability in Order to Develop a foundation to Build transactional Trust -- Communication: Delivering Information to Donors -- Dealing with Trust Violation Events -- Summary and Conclusions.