TY - BOOK AU - Bloch,Olga TI - Corporate Identity and Crisis Response Strategies: Challenges and Opportunities of Communication in Times of Crisis SN - 9783658062224 PY - 2014/// CY - Wiesbaden PB - Springer Fachmedien Wiesbaden VS KW - Social sciences KW - Economic sociology KW - Communication KW - Industrial psychology N1 - The notion of crisis: conceptual framework -- Building up a theoretical framework: review of the relevant theories -- Corporate identity and stakeholder perceptions in crisis -- Case study: crisis response strategies of Toyota UR - http://dx.doi.org/10.1007/978-3-658-06222-4 ER -